Community Engagement Coordinator
Location: Norfolk VA
Control #: 110815C
Description:
MetroNet has an immediate opening for an energetic; Community Engagement Coordinator in Norfolf, VA!
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.
Were looking for tech-savvy, innovative thinkers to join our team and help us create whats next!
What is in it for you?
Competitive salary
80% of Medical premiums paid for by company
Company paid Disability and Life insurance
401(k) company match and 100% vested on day 1
Discounted MetroNet service in our serviceable area
Locally owned, friendly, fun atmosphere
Job Summary: The Community Engagement Coordinator is responsible for developing and executing local events in assigned markets, ensuring successful penetration in MDU properties, securing and managing Affiliate sales partners, and the training of external and internal customers to gain and retain new and existing customers within the assigned territory. Collaborates with key cross-functional teams and outside vendors to support campaigns. Monitors market trends, competitive intelligence, and analyzes campaigns to recommend enhancements of local sales strategies.
What you will be doing:
Identifies, coordinates, and executes strategic campaigns including but not limited to events, sponsorships, partnerships, and community involvement
Creates and executes go-to-market campaigns for multi-dwelling unit properties and homeowner associations
Identifies and negotiates MDU/HOA Referral and Community Affiliate program partnerships
Manages event logistics including but not limited to deadlines, payments, assets, staffing, and results tracking
Provides ongoing market monitoring and feedback: market insights, customer contact, and associate engagement
Researches and compiles competitive intelligence to identify key concerns and opportunities
Manages ongoing compliance with assigned expense budgets and adheres to purchase request and expense reporting guidelines
Provides tracking, analysis, reporting, and commentary on local campaigns.
Communicates daily, weekly, monthly on local campaigns and initiatives through reports and scorecards
Collaborates with cross-functional teams in aligning efforts, resources, and budget allocations.
Identifies and coordinates PR opportunities through Corporate Marketing to support local campaign initiatives
Provides excellent internal customer service and maintains open communication with all associates, management, and contractors
Maintains the inventory of all local marketing assets
Performs other duties as assigned
What You Need For This Position:
Bachelors Degree in Marketing, Advertising, Communications, or Sales
2+ years field marketing, sales, or equivalent experience required
Previous Cable TV, Internet, or Telecommunications industry experience preferred
Event Planning/Management, Fundraising, Experiential Marketing, Guerilla Marketing, or Sales experience a plus
Highly organized, self-motivated and strong attention to detail
Demonstrated project management and organizational skills; proven ability to manage multiple projects and priorities with excellent follow-through
Strategic thinker who can articulate objectives into actionable campaigns that produce results
Excellent written and oral communication skills
Ability to work in a fast-paced, evolving, collaborative environment
Solid interpersonal skills with a high level of professionalism; in-person, phone, and email
Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Internet software, email, and database software
If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!
Qualifications/Education Required:
Bachelors or better.
To apply go to https://recruiting2.ultipro.com/QSE1000QSER/JobBoard/6cf8d9f1-7140-4a4f-8dba-c15b5a2fafb0/OpportunityDetail?opportunityId=17dfda9e-e17d-4dd6-8882-5ee6eb5f5af8
MetroNet is an Equal Opportunity Employer. Posted 6/13/22.
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