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Technical Operations Manager
: Mid-West Location
This position is responsible for the daily operation and management of the facility and leadership of technical team.
Essential Functions: A Midwest media company is looking for a full time Technical Operations Manager to join our team.
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Ensure that corporate operations are coordinated and completed within set deadline and available budget.
Produce and present to company management periodic reports of technical operations.
Ensure the provision of technical equipment and materials required for operations
Develop and apply firmware, software, and hardware solutions to meet the technical requirements of a company.
Responsible for the immediate troubleshooting of urgent technical issues
Liaise with other departmental heads to plan and implement action plans for improved technical operations
Develop processes for the resolution of technical challenges and client complaints
Maintain an up-to-date knowledge of relevant technical and human resource policies and procedures
Major qualities required for success in this job include time management, budgeting, and leadership skills
Manage stations capital budget and purchasing of technical equipment
3-5 years of experience working in IT operations in a leadership role
Knowledge, Skills, and Abilities:
Current knowledge of Microsoft Windows desktop and server operating systems
Knowledge of the components, operation, maintenance, configuration and repair of network switches, wireless equipment, and mobile device support
Knowledge of hypervisor solution technologies for desktops, servers, storage, and networks
Knowledge and experience with protocols and technologies such as (TCP/IP, DNS, FTP, SFTP, HTTPS, SSL, SMTP, VPN, RDP, MMC, VLAN)
Support of enterprise and web-based applications
Possess the positive attitude of a collaborative team player
Ability to work under pressure in a fast-paced environment with constant deadlines
Demonstrate professional interpersonal and communication skills
Ability to work flexible hours or shifts.
Ability to be on call for support after hours
Experience with AV switching, video encoding/decoding and file transcoding is a plus
Bachelors Degree or Associates in IT with equivalent work experience required
Please email your resume to email@example.com. EOE. Posted 10/13/21.
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