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Account Coordinator

logo Location:  Raleigh NC
Control #:  110245NM
Description:  

WRAL Digital Solutions is looking for a Digital Account Coordinator to join our team. The Digital Account Coordinator will support the Account Management team and their book of business, assisting with day-to-day operations, reporting and fulfillment. You will work closely with our internal team of project managers, ad operations specialists, SEO specialists, creative and copywriting teams to ensure client deliverables are executed based on their goals.

The Account Coordinator will have the opportunity to take ownership of specific accounts and build relationships directly with clients. Top candidates will be client focused, detail-oriented, hyper-organized and always ready to roll up their sleeves and dig in where needed. The ideal Account Coordinator will be a strategic thinker, problem solver and excellent communicator.

If these things describe you, you may be the person were looking for!

The Account Coordinator will be responsible for:

  • Assisting Account Managers manage digital marketing clients, serving as a point of contact for assigned clients and helping build trust through responsiveness, empathy, competence, active listening and results
  • Preparing account documents, such as meeting agendas, meeting notes, proposals, and other client communication
  • Preparing reports for clients at appropriate intervals, working closely with the Account Managers to glean insights and make recommendations for campaign optimizations
  • Contributing to strategic planning, working alongside Account Managers to identify new opportunities based on client goals
  • Working with Account Managers and the internal fulfillment team on any action items resulting from client calls or meetings
  • Assisting with other administrative needs, such as order entry, as they arise

    Qualifications:

  • A positive attitude with outstanding communication and time management skills
  • 1-2 years of client service experience in a digital agency or consultancy, or other relevant digital marketing experience
  • An appetite for business development
  • A team player who can work with others toward common goals
  • The capacity to thrive in a fast-paced, often changing environment
  • Proficient in Microsoft Office Suite, especially Excel/spreadsheets and comfortable learning new software and processes as needed, including our internal project management system (Wrike)

    All candidates must apply online at https://app.jobvite.com/j?aj=oeDybfwk&s=MediaRecruiter.com

    A pre-employment drug screening is required. EOE, M/F. All Capitol Broadcasting Company properties are tobacco free. Capitol Broadcasting Company participates in E-Verify. Posted 11/15/19.

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