Online Content Supervisor
: Corpus Christi TX
Reports To: News Director, Digital Director, KRIS Communications and Cordillera Interactive
Position Level: Staff
Summary: The Online Content Supervisor will execute a wide variety of production tasks related to interactive services operated by Cordillera Interactive and KRIS Communications. They will be responsible for the oversight and training of the web producer team; working with corporate and station leadership to ensure goals are met for audience engagement. The ideal candidate will have experience with CMS platforms & Social media (Facebook, Twitter, Instagram, Youtube), video and photo editing, news writing and basic knowledge of HTML. Ability to multi task, identify priorities to handle fast-paced newsroom environment a must. Ability to read and write in Spanish a plus.
Specific responsibilities: Web production systems, potentially including: advertising systems, content management, interactivity, and audience or business analytics. The content supervisor will use this subject matter expertise to:
Develop best practices for staff in coordination with KRIS Communications and Informed Interactive provide training of staff members on website technologies and social media
Manage brand & talent social account setup to comply with KRIS Communications standards
Set goals for staff in regards to web/social use, weekly benchmarks for engagement
Develop process and guidelines for video/photo use on web/social media and special event coverage: elections, Olympics, breaking news protocols
Creates original content: stories, slideshows, videos, interactive presentations to complement broadcast product Monitor multiple news sources for compelling content to adapt for online use
Meet regularly with web team and station management to review strategy showcase discovery of new technology for broadcast, websites and social media
Coordinate with sales and promotions for special events, contests online, monitor Google Analytics and other data sources to track social media and web traffic, demographics
Writes original content, adapts broadcast news content for online/social media, Proofreading of online content
Posting to social media outlets, responding to viewer comments and inquiries, Video and photo editing, will clip videos from broadcast product for online use
Ability to identify social media trends and adapt for brand use, guide staff on best practices for online news writing and social media
Attend news staff briefings to understand story priorities, based on brand, identify non-local stories ripe for engagement with our audiences
Learn the inner-workings of the existing content management system (CMS) and be able to assist with required local and enterprise tasks including page building, user management, troubleshooting and other various tasks.
Troubleshoot a variety of application and administration problems with corporate and site teams.
Coordinate local implementations of new interactive tools and methods for content, advertising, social media, syndication and mobile platforms, among others. Serve as first-line trainee in °ßtrain-the-trainer°® role to ensure success with these tools and methods.
Work with Cordillera and outside systems engineers to diagnose, troubleshoot and correct outages or other service delivery issues. Conduct appropriate due diligence and quality assurance practices to ensure on-schedule, on-budget deployment of projects.
Coordinate delivery, analysis and discussion of audience metrics, advertising metrics and financial reporting to key stakeholders at KRIS Communications from corporate and outside sources.
Train and retrain site teams on administrative tool sets as needed. Recommend and specify new administrative tools, or feature/function enhancements to existing tools, for internal or external development.
Prepare and maintain documentation on operational tools and methods.
Participate as needed with developers and project managers to scope, specify and build administrative tools for new and existing interactive products and upgraded production software.
Position Requirements: The Online Content Supervisor should have the following, or comparable, skills, abilities and experience:
A bachelor's degree in technology, creative, business or media disciplines.
Minimum 2 years operations experience, preferably in an interactive services role.
Passion for innovation, superior service and support, for internal stakeholders and external clients, in interactive media.
Qualified candidates should email resume to firstname.lastname@example.org. EOE. Posted 10/27/17
Choose one of the following:
> Iím a new candidate and want to be considered for this job.
> Iím already a candidate and want to be considered for this job.
> Email this job listing to a friend.