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Manager, Business Class Sales

logo Location:  Toledo OH
Control #:  109797C


  • The Business Class Sales Manager is responsible for the management and performance of the Buckeye Broadband Business Class (BBBC) sales channel. The Manager is responsible for oversight all of the daily activities for the sales department including maximizing sales revenues and meeting company sales objectives on a consistent basis.
  • The Sales Manager reports directly to the General Manager.
  • Direct reports to the Sales Manager include field and in-house sales professionals.


    The Business Class Sales Manager is accountable for:

  • Executing the strategic vision for the department;
  • Overall management of the sales channel operations within the established budgets to achieve individual, department and company goals;
  • Ensuring revenue and activity performance standards for all BBBC Sales Professionals are defined, communicated, executed and achieved;
  • Hiring, training, coaching, motivating, recognizing of BBBC sales professionals to deliver above average job performance;
  • Providing timely, fair, effective and accurate performance feedback in accordance with policies and established schedules;
  • Developing and enforcing departmental practices and procedures that improve department performance, effectiveness and efficiency;
  • Creating collaborative relationships across the company’s other vertical sales department’s to ensure maximum effectiveness of the department;
  • Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety, at all times;
  • Performing any miscellaneous departmental duties as needed.


    Education and Experience:

  • High School Diploma or GED – required
  • Bachelor’s degree in Marketing, Sales or Business related field OR equivalent experience – required
  • 8 years of relevant sales experience - required
  • 5 years of sales supervisory experience - required

    Core Competencies:

  • Agile – Embraces change; adaptable and flexible; sense of urgency;
  • Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
  • Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
  • Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict;
  • Accountable – See it, Own it, Solve it, Do it; Hold each other accountable.

    Job Specific Competencies:

  • Develop Employees – Coach; Empower; Engage; Mentor; Teach
  • Deliver Results – Strategic planning and execution; Makes decisions in the best interest of the Company; Knows and responds to the business climate; Manages ambiguity
  • Displays Leadership – Role Model; Communicates vision; possesses Emotional Maturity; Manages Risks; Resiliency; Business Acumen

    Other Skills & Requirements:

  • Good working knowledge of Word and Excel;
  • Simple keyboarding/typing ability;
  • Effective oral and written communication skills, using proper grammar and punctuation;
  • Proven track record for improving process efficiencies and solving problems;
  • Evidence of good organization skills;
  • Background record that meets Company standards;
  • Reliable means of transportation at all times;
  • Present professional appearance and demeanor;
  • Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.
  • Valid driver’s license and driving record that meets company standards at all times.

    To apply please go to

    EOE. Posted 9/12/17.

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